To Our Loyal Customers:
My father started the ad campaign for Syms years ago, in which the tag line was: "An Educated Consumer is our Best Customer." Indeed, our customers have been educated, knowledgeable and loyal. I want to express my appreciation for your patronage and your support over the years.
Filing for bankruptcy and pursuing a liquidation of the stores was not a step we took lightly. In the face of very challenging economic conditions, our board of directors has for some time been exploring every strategic option available and, finally, came to the conclusion that a liquidation was in the best interests of all our stakeholders.
Upon bankruptcy court approval, stores will begin to conduct going out of business sales that may run through the end of the year and, in some cases, possibly longer. We hope you will take advantage of these sales, which will offer the same type of great merchandise you've been accustomed to finding in these stores.
We have provided some additional detail that you may find useful at www.kccllc.net/syms.
Thank you again for your support.
Sincerely,
Marcy Syms